To progress your claim for compensation you will need to establish that the City of Sydney has caused the alleged loss and/or damage through some form of negligence. The burden of proving that the City of Sydney has been negligent lies with the person seeking compensation.

All claims submitted to the City of Sydney are thoroughly and individually investigated in relation to whether the City of Sydney has any legal liability.

Completing and submitting this form does not represent an admission of liability or a waiver of the City of Sydney’s rights.

The City of Sydney will endeavour to respond to claims as quickly as possible, but the processing of claims is dependent on the supply of relevant information and the assessment of your claim may take some time to complete.

We thank you for your patience during this process.

Purpose of collection: This information is being collected for the purpose of assessing and managing your compensation claim.

Intended recipients: City of Sydney employees and any other organisation who may be required to assist in the handling of your claim, including but not limited to insurers and solicitors.

Supply: The supply of this information is voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services.

Access/Correction: Please contact Customer Service on 02 9265 9333 or at council@cityofsydney.nsw.gov.au to access or correct your personal information.

Storage: The Risk & Governance team at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely.

For further details on how the City of Sydney manages personal information, please refer to our privacy management plan.