Depending on the document and nature of your request it may take several weeks to provide you with an alternative format. Please be sure to provide your contact information in case we need to contact you to clarify any details.

Please note, the City's website contains some documents that are produced by other parties, such as development applications. In some cases we may not be able to secure the information in an alternative format. We’ll let you know if this is the case.

Format required

To help us better meet your request, please feel free to provide further information, such as the assistive technology it should support. For example, you might request an audio mp3, or tell us that you need a format that is compatible with your screen reader software.

Purpose of collection: This information is being collected for the purpose of to provide documents in an alternative format.
Intended recipients: City of Sydney employees are the intended recipients.
Supply: The supply of this information voluntary. If you are unwilling to provide this information, the City of Sydney may be unable to provide access to City of Sydney services
Access/Correction: Please contact customer service on 02 9265 9333 or at council@cityofsydney.nsw.gov.au to access or correct your personal information.
Storage: The City Communications at the City of Sydney, located at 456 Kent Street, Sydney NSW 2000, is collecting this information and the City of Sydney will store it securely. 
Other uses: The City of Sydney will use your personal information for the purpose for which it was collected and may use it as is necessary for the exercise of other functions.

For further details on how the City of Sydney manages personal information, please refer to our privacy management plan.