Gym memberships
- The City of Sydney reserves the right to change conditions of membership, gym hours and services at any time. All members must maintain an active membership for access to the gym and fitness classes. All applicants are to present a current photo ID (for example, driver's license or passport) to be eligible for joining and/or renewing memberships.
- The 10-visit memberships must be used within 12 months of purchase of date.
- Concession memberships require current proof of concession card, as per concession definition on the Juanita Nielsen Community Centre webpage.
- Gym members must be 16 years of age and over to access the gym.
- The Juanita Nielsen Centre gym may at times be unsupervised. Centre staff are on hand for general assistance.
- Personal trainers are prohibited to bring clients and generate income and coach members.
Timestops
Membership Freezes (Timestops) allow you to pause your active membership for 2 weeks up to 2 months on a membership, provided at least 2 weeks remain before its expiration. Each membership can request one timestop, covering holidays, travel, business, or medical reasons. Timestops must be requested in writing to jncc@cityofsydney.nsw.gov.au before taking leave. Note, we cannot backdate any timestop requests.
Your timestop request will be reviewed by management, and you will receive a written notification regarding its approval.
Refunds/membership termination
All requests must be made in writing to jncc@cityofsydney.nsw.gov.au. A termination fee of 30% of the total membership value, capped at $55 will be applied to all membership refund/cancellation requests. The refund balance will be paid out minus the termination fee on a pro rata basis of the remaining membership. The City of Sydney will provide refunds to your nominated bank account and can take up to 4 weeks to process. Your bank details will be required to perform the electronic funds transfer.
Release and indemnity
In consideration of the Juanita Nielsen Community Centre providing me with gym membership, which entitles me to engage in fitness activities at the centre, I:
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Release and forever discharge the Juanita Nielsen Community Centre from all actions, suits, proceedings, claims, demands, losses damages, penalties, fines, costs and expenses however arising (except where caused by Juanita Nielsen Community Centre’s gross negligence) that I may have or may have had but for this release arising from or in connection with my involvement in fitness activities of the Juanita Nielsen Community Centre.
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Indemnify Juanita Nielsen Community Centre to the extent permitted by law in respect of any actions, suits, proceedings, claims, demands, losses, damages, penalties, fines, costs and expenses, arising as a result of or in connection with my involvement in fitness/exercise activities of the Juanita Nielsen Community Centre. My liability to indemnify the Juanita Nielsen Community Centre will be reduced proportionally to the extent that any act or omission of the Juanita Nielsen Community Centre contributed to the loss or liability
Gym etiquette
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A towel must be used and placed on all machines.
- Appropriate clothing and fully enclosed shoes must be worn.
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Membership cards must be scanned on gym entry.
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All equipment must be put away after use.
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Swearing and other inappropriate behaviour will not be tolerated.
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Staff reserves the right to ask members or guests to leave if required.
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No entry is permitted for anyone under the influence of drugs or alcohol.